User Retention

1 min read

Instant Team Builder

Transforming expert teams into smarter, AI driven variations that reduce duplication and boost user engagement.

A cozy room with a wooden desk, computer, and warm sunlight streaming through a window.
A cozy room with a wooden desk, computer, and warm sunlight streaming through a window.
A cozy room with a wooden desk, computer, and warm sunlight streaming through a window.

Product

Industry

My Role

Industry

My11Circle

Cricket Fantasy

Product Designer

6 Weeks

The Problem

Building a fantasy team was a time-consuming and repetitive task for users. Most players relied on a single expert team, leading to duplicate picks and lower chances of winning big. We redesigned the team creation journey to make it faster, personalized, and more strategic, empowering users with unique combinations and effortless play strategies.

The Challenge

This project was more from a retention point on view. Some wanted quick and ready-made teams, others preferred small tweaks for control, while a few invested time in detailed research. Across all types, the common needs were speed, personalization, and a fair chance to win.

Product

Industry

My Role

Industry

My11Circle

Cricket Fantasy

Product Designer

6 Weeks

The Problem

Building a fantasy team was a time-consuming and repetitive task for users. Most players relied on a single expert team, leading to duplicate picks and lower chances of winning big. We redesigned the team creation journey to make it faster, personalized, and more strategic, empowering users with unique combinations and effortless play strategies.

The Challenge

This project was more from a retention point on view. Some wanted quick and ready-made teams, others preferred small tweaks for control, while a few invested time in detailed research. Across all types, the common needs were speed, personalization, and a fair chance to win.

Product

Industry

My Role

Industry

My11Circle

Cricket Fantasy

Product Designer

6 Weeks

The Problem

Building a fantasy team was a time-consuming and repetitive task for users. Most players relied on a single expert team, leading to duplicate picks and lower chances of winning big. We redesigned the team creation journey to make it faster, personalized, and more strategic, empowering users with unique combinations and effortless play strategies.

The Challenge

This project was more from a retention point on view. Some wanted quick and ready-made teams, others preferred small tweaks for control, while a few invested time in detailed research. Across all types, the common needs were speed, personalization, and a fair chance to win.

Success Metrics

0

LTV Increase

LTV Increase

LTV Increase

0

Feature Adoption

Feature Adoption

Feature Adoption

0

Team Creation

Team Creation

Team Creation

0

Revenue Increase

Revenue Increase

Revenue Increase

My Design Process

Design Stages

1

Explore

User Reaserch , User Interviews

1

Explore

User Reaserch , User Interviews

2

Extract & Ideate

Insight Gathering , Potential Solution , Brainstorming

2

Extract & Ideate

Insight Gathering , Potential Solution , Brainstorming

3

Designs

Wireframes, HFD, prototype , User Survey

3

Designs

Wireframes, HFD, prototype , User Survey

1

Explore

User Reaserch User Interviews

1

Explore

User Reaserch User Interviews

2

Extract & Ideate

Insight Gathering Potential Solution Brainstorming

2

Extract & Ideate

Insight Gathering Potential Solution Brainstorming

3

Designs

Wireframes, HFD, prototype , User Survey

3

Designs

Wireframes, HFD, prototype , User Survey

User Research

Through user research and behavior mapping, We identified three key user segments, each interacting with expert teams in a distinct way. While their goals were similar win more, with less effort their approaches and frustrations were very different

The User

User Group Identified

Key Insights

  • Speed is non-negotiable - Most users preferred faster team creation over detailed customization.

  • Personalization drives trust - Players adopted expert teams more when they felt aligned to their playstyle.

  • Duplication reduces excitement - Repeated, similar teams lowered user motivation to participate.

  • Different styles, same needs - Despite varied behaviors (instant pickers, tweakers, analysts), all users sought speed, fairness, and unique teams.

User Persona

Instant Picker

The Tweeker

The Analyst

Behavior:

  • Visit the app just before the deadline.

  • Pick an expert team instantly without modifications.

Behavior:

  • Picks an expert team but tweak a few players — like captain, vice-captain

  • Often Comes to analyse the trends used by other experts

Behavior:

  • Spend time researching most-picked players and trends.

  • Build a custom team from scratch using data.

Pain Points:

  • End up selecting common teams used by thousands of others.

  • Have no time or options to personalize.

  • Lower chances of winning big due to duplication

Pain Points:

  • Have to manually check stats before making changes.

  • No guided support to know which tweaks actually help.

  • Extra effort for minimal gain.

Pain Points:

  • Takes too much time (4–6 mins or more).

  • Overwhelmed by data → decision paralysis.

  • Often second-guess their own strategy.

Key problems Identified

User Journey

Lobby

Create Team

Lobby

Create Team

Lobby

Create Team

Problem Statement

To redesign the fantasy team creation journey to make it faster, more personalized, and strategically engaging reducing duplication, saving time, and giving users a greater sense of control.

Idea Exploration

Brainstorming Ideas

Drag and Move around to see some iterations

Design Ideation

Experts Insight Page

Create Team Page

Final Design

Expert's Team Touchpoint

For users who prefer speed, this option provides ready-made expert teams with AI-driven variations. The touchpoint nudges users toward faster, personalized team selection without losing strategic depth.

Create Team Page Touchpoint

For users who want full control, this flow lets them build a team from scratch. The touchpoint makes it easy to start creating quickly while still feeling guided with stats and insights.

Expert's Team Touchpoint

A dedicated page that lets users pick AI-curated teams instantly based on experts choices, with options like safe, balanced, or aggressive. It cuts team creation time to under 1.5 minutes while still allowing quick tweaks for personalization.

Prototype

Sudhanshu Ranjan

Sudhanshu Ranjan

My mission is to

My mission is to

Create lasting digital experiences

My mission is to

My mission is to

Create lasting digital experiences

Sudhanshu Ranjan

Sudhanshu Ranjan